Terms and Conditions

1. Acceptance of Terms

By accessing or using the website vulcan365.com ("Website"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.

2. Services

Vulcan365 provides managed IT services, Microsoft 365 solutions, and cloud services ("Services"). The specific terms of your engagement with us will be governed by a separate Service Agreement or contract, which supersedes these website Terms where applicable.

3. Use of Website

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Website.

4. Support and Communications

Our Website may provide mechanisms for you to request technical support.

Agreement to Communications

By using our support request forms or contacting us for services, you agree that we may contact you via email, telephone, or SMS regarding your request. You acknowledge that:

• SMS Notifications: You may receive text messages concerning the status of your support tickets or critical service alerts. Rates may apply.
• Email Notifications: We will send ticket updates and resolution details to the email address provided.

You may opt-out of these communications as described in our Privacy Policy, though opting out of transactional messages may impact our ability to effectively support your services.

5. Intellectual Property

The content, layout, design, data, databases, and graphics on this Website are protected by United States and other international intellectual property laws and are owned by Vulcan365 or its licensors. Unless expressly permitted, you may not copy, distribute, display, or perform any content from this Website.

6. Limitation of Liability

To the fullest extent permitted by law, Vulcan365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; or (c) unauthorized access, use, or alteration of your transmissions or content.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will alert you about any changes by updating the "Last Updated" date of these Terms. You are advised to review these Terms periodically for any changes.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions.

9. Contact Us

If you have any questions about these Terms, please contact us at: [email protected].